Legal
Delivery & Timeframes
Effective date: August 14, 2026 · Last updated: August 14, 2026
Everything Talon Trader Funding LLC sells is digital and is delivered electronically. Nothing is shipped, no physical goods are dispatched, and no delivery address is required or collected.
1. What is delivered
A purchase gives you access to a simulated futures trading account — either a T-Flight evaluation account or a Crest simulated-funded account. Delivery consists of:
- a set of login credentials for the trading platform, sent to the email address on your Talon account; and
- the account appearing in the Traders Lounge when you sign in at talontraderfunding.com.
No real capital is traded and no funds are held on your behalf. See our Risk Disclosure.
2. Delivery method
| Item | Method | Cost |
|---|---|---|
| Trading account credentials | Email, to the address on your Talon account | No delivery charge |
| Account access | Online, in the Traders Lounge after sign-in | No delivery charge |
| Receipts and invoices | No delivery charge |
There is no shipping option, no expedited option and no delivery fee of any kind. Every price shown at checkout is the full amount charged.
3. Timeframes
Delivery is immediate and automatic
On successful payment, our system provisions your account and emails your credentials. In normal operation this happens within minutes of the payment clearing.
If something delays it, your credentials will reach you within 24 hours of the payment clearing. If 24 hours pass without them, contact us and we will resolve it or refund you.
Card payments clear at the moment of purchase, so provisioning begins immediately.
Cryptocurrency payments clear when the transaction is confirmed on the relevant network. Confirmation time is set by that network and is outside our control; it is typically a few minutes. Provisioning begins as soon as we receive confirmation, not when the payment is first sent.
Your access period, where one applies, starts when the account is provisioned. A T-Flight evaluation is open for 28 calendar days from the day it is provisioned — see the Refund & Billing Policy.
4. If your credentials do not arrive
- Check your spam or junk folder. Automated mail is filtered more often than not.
- Sign in to the Traders Lounge. If the account is listed there, it was provisioned and only the email went astray.
- Contact us at the address below, or raise a ticket from the Support page in the Traders Lounge. We respond within 1 business day and reach a resolution within 2 business days.
If we cannot deliver what you paid for, you are refunded in full. Refund terms are set out in the Refund & Billing Policy.
5. Failed or incomplete delivery
If a payment clears but provisioning does not complete, the payment is refunded in full to the original payment method, or the account is provisioned manually — whichever you prefer. You are never charged for an account you did not receive.
6. Changes
We may update this page as our delivery process changes. The current version is always posted here with its effective date. This page forms part of our Terms of Use.